Money Back Guarantee
If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money.
A guarantee shouldn't be complicated, so ours isn't. At Lens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your doctor's prescription. Also, every lens is guaranteed free of manufacturer defects.
Returning contact lenses to Lens.com is very easy. All contact lenses must be in the manufacturer's original, unopened boxes and/or vials. Simply call us and one of our friendly customer service representatives will make it right.
You don't need to look down here. There's no fine print, no weasel words, no addenda, nothing added by legal. Have a pleasant experience with Lens.com.